Food pantries, food banks and social supermarkets are a real life saver to many hungry people in your community. Take control of donations, reduce waste, and empower your volunteers — all in one simple platform.
Helping Hand is an easy-to-use platform that helps you manage your food pantry and recipients. It’s designed to be used by food bank staff, volunteers, referrer contacts, and recipients.
Volunteers like to make a difference, but they don’t want to be overwhelmed by manual systems. Helping Hand makes it easy for volunteers to manage picking of custom items.
Helping Hand makes it easy to track your inventory and orders. You can see what’s in stock, what’s been ordered, and what’s been delivered.
Recipients have individual needs, and Helping Hand makes it easy for them to order what they need. No more wasted time matching deliveries.
Sustainability, Efficiency, and Trust in One Platform
Helping Hand is designed to be easy to use, so volunteers can spend less time on admin and more time helping recipients.
Helping Hand generates clear, readable printouts that make it easy for volunteers to pick items for recipients.
Helping Hand automatically triages orders based on entitlements, so you can avoid over-ordering of high-value items.
Helping Hand generates real-time reports that help you maximise funding and avoid waste.
Launch in Minutes — No IT Skills Needed
Start with a free 7-day trial. Cancel any time. Call us if you have any questions or would like a quote.
Below are some questions often asked by people who work at food banks
HelpingHand ensures recipients only select what they need and are eligible for, using a transparent points-based system. Volunteers pack exactly what’s ordered, eliminating guesswork, over-packing, and food being discarded or re-sold.
Yes. HelpingHand provides real-time reporting, audit trails, and transparency that grant funders and corporate sponsors expect. It clearly links donations to outcomes—no more black holes for donor dollars.
HelpingHand was built for community-level ease. Volunteers can upload stock photos from their phones, and the system automatically disables out-of-stock items. Order pick lists are simple, clear, and printable.
Each recipient is registered once by a verified referrer contact. The system prevents re-registration under new names or addresses, tracks entitlements, and flags any irregular ordering patterns.
Absolutely. HelpingHand works out of the box. Pre-loaded defaults and intuitive menus mean you can be up and running in minutes—no tech team or complex setup required.
We'd love to hear from you. Please reach out with any queries or drop in for a coffee.
Ground Floor
126 Vincent Street
Auckland 1010, New Zealand
hostmaster@helpinghand.nz
Monday - Friday
9:00AM - 05:00PM